All of our shellfish is farmed in the River Exe, making traceability an unusually simple procedure for us. Not all shellfish producers are so lucky as they have to buy mussels and other shellfish in from other areas of the country as they are not the primary producers. Keeping track of which batch was supplied from which part of the country and then tracking which batch was sold to which customer is not something we – and therefore you - have to worry about.
Mussels and other shellfish are harvested and brought in to the unit for depuration on a daily basis. They are loaded in to our tanks and at this point, are allocated a batch number. Once the shellfish has been cleaned, it is despatched to a variety of customers in a number of different ways. We have designed our own bespoke software to track every part of the procedure, from the bed that the shellfish has been harvested from, through to allocating and onwards to dispatch. By viewing the traceability report we can see all of the information that has been recorded about that batch, including what time the purification started and finished, the water temperature, how many kilos of shellfish and who it was despatched to. This gives us instant information about every batch and should your customers want to know any detail of its process, we can supply it at the touch of a keyboard.